Shopping Online information
Do you ship via UPS or Postal Service?
W ship via Canada Post Expedited / USPS Expedited, but also Canada Post Courier or XpressPost, UPS Next Day Air, Second Day Air, and Three Day Select are also available at extra cost.
Delivery Method Delivery Time
XpressPost Canada
2-3 business days with basic insuranceand tracking.
2-3 business days with basic insuranceand tracking. XpressPost U.S.A 3-5 business days with basic insuranceand tracking.
3-5 business days with basic insuranceand tracking. International Express 4-7 business days with basic insuranceand tracking.
4-7 business days with basic insuranceand tracking. *Expedited U.S.A 5-10 business days with basic insuranceand tracking
U.S.A 5-10 business days with basic insuranceand tracking *International AIR Mail 5-10 business days with basic insurance.
5-10 business days with basic insurance. Do you ship internationally?
Yes. Currently, all international orders ship via Canada Post Global Express Mail. Once you place an order we'll contact you to let you know the shipping costs. When you agree to the additional shipping costs, we'll charge your credit card for the additional amount and send your order right out.
How much do you charge for shipping and handling?
You will be contacted by our Customer Service department once the cost has been calculated.
Which Credit Cards are accepted?
· Visa (credit and debit)
· MasterCard (credit and debit)
· Discover
Do I have to use a credit card to order with the shopping cart?
No, not necesarly! We strongly recomend pay via PayPal, because it its the safest way to pay by Internet.
But you can select the payment method of your choice.
After you put all the items you wish to order in the shopping cart, you can then "checkout" and complete the shipping information.
Send your check, money order to us, along with the printout and we'll confirm when we receive it. It's as simple as that!
Orders paid with a personal check must be held until the check clears your bank.
If you want to pay by Credit & debit cards call us at (709-466-2278) to ship products immediately, as available.
How long will it take for my order to be shipped?
Items that are IN STOCK typically ship out within three or five business days. Items that are not in stock usually take a few days or even longer, depending on the item. When your order is shipped, we'll send you an email confirmation. We are firmly committed to quality and dependable service at The Leather Shop, and you can check the status of your order by phone at 709-466-2278.
How can I tell if an item is in stock?
On the item page near the product price, you'll see that we let you know that the item is in stock - or that it is backorder.
What happens if my new leather apparel doesn't fit properly?
Since you can't actually try on the items before you buy, sometimes leather apparel won't fit like you'd hoped and a different size is needed - it's easy to exchange. Just follow these simple steps:
All items returned to The Leather Shop for a SIZE EXCHANGE only must have a Return Authorization Number on the outside of the shipping box. The items may be returned to The Leather Shop for a Size exchange. The item must be in "AS NEW" condition and returned within 10 days for exchange.
"AS NEW" condition means the item have been tried and worn inside with original tags attached. Items with any noticeable wear will be disqualified from our exchange and return policies.
To obtain an RA number, please call (709-466-2278) or email us. We'll need to know your first and last name and the specific item(s) you wish to return. Returns without an RA number clearly written on the outside of the package will not be accepted. All packages must be returned with a tracking number to:
The Leather Shop and Accessories
Box 7550, RR#1, Clarenville,
NL, A5A 3A1, Canada
There is no extra fee for exchanges. Shipping fees will not be reimbursed.
Returns
Absolutely no return or refund.
Do I have to pay sales tax?
We are required to collect sales tax for orders shipped within Canada where sales taxes are applicable. We doesn't charge sales tax for orders shipped to the U.S.A. or Internationally.
Harmonized Sales Tax (HST) is charged on all shipments to these provinces, NB, NS, and NL. All applicable sales taxes are charged on the products purchased including the shipping and handling amount. Goods and Services Tax (GST) will be charged for all other orders shipped to a Canadian address, except Government orders and orders bound to destinations where GST is exempt.
Sales Tax Charged
Canada Province of Delivery GST PST HST
Alberta 6% - -
British Columbia 6% - -
Manitoba 6% - -
New Brunswick - - 14%
Newfoundland & Labrador - - 14%
Northwest Territories 6% - -
Nova Scotia - - 14%
Nunavut 6% - -
Ontario 6% 7% -
Prince Edward Island 6% - -
Quebec 6% - -
Saskatchewan 6% -
Yukon Territory 6% - -
Do you offer Motorcycle Club discounts?
Yes, we do. Club discounts are established when one of the club officers contact us and initiate a minimum quantity order for club members. Once that has been done, all club members are eligible for a discount on every purchase as individuals. You'll need to contact your motorcycle club officers to find out whether the organization has established a club discount and then request the discount code from them.
Can I come to your store to purchase your products?
Absolutely! We are always happy to have customers come in and browse our showroom and take a tour of our shop.
How do I protect my leather investment?
It's a good idea to condition your leather every 4-6 weeks with a good quality leather conditioner like ours Liquid Mink Oil and 4-Care Leather Cleaner and Conditioner Clik Here to check our Leather Care products.
Will my Leather stretch?
Many leathers will have a little give to them with wear, but it's not a good idea to count on them stretching a lot to get a comfortable fit.
Do you offer products that are not listed on your site?
Oh yes! We have many items in our store that we don't list on our website or in our catalog. Looking for something you don't see? Call or email us. We're glad to help!
